Global Travel ClubTo: Call center employees From:

游客2025-06-18 24

问题 Global Travel Club
To: Call center employees
From: Personal department
Date: June 20, 2007
Subject: Summer work hours
In anticipation of the growing volume of phone call traffic in the busy season, we decided to implement extended work schedule during the months of July and August. As of July 1, work hours will be changed from 8 a.m.-5 p.m. to 8 a.m.-6 p.m., Monday to Friday.
Telephone operators should confer with their fellow workers to adjust the work schedule so that one person remains at work after regular work hours to respond to client calls.
Employees can receive one of the three compensations for extended work hours. First, they can choose to be paid for overtime. Second, they can choose to get a special discount on China tour packages. Finally, they can choose to take 48 hours off from work.
Coupons for the Jason Bookstore will not be available starting this summer. [br] Whom are operators asked to consult before arranging their work schedule?

选项 A、The head of Personnel department
B、The quality control manager
C、Other telephone operators
D、A security officer

答案 C

解析问题的关键词是consult(咨询，磋商)。因为consult和文章中的confer with (与……协商)同义，所以只要看confer with后面的内容，就可以知道正确答案了。

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