•You will hear three telephone conversations.•Write down one word or number in

F: Leisure Travel Agency, Mary speaking. How may I help you?
M: Can I speak to Jack, please?
F: I’m afraid he’s out to lunch. Can I take a message?
M: Yes, please. My name’s Vicksin.
F: That’s V-I-C-K-S-I-N, isn’t it?
M: That’s right. I’m ringing about a flight ticket to Shanghai. Jack was getting me a discounted fare. Anyway he said this discounted fare was only available in December and I wanted to check that because I may not be coming back until January.
F: OK. I’ll get Jack to call you back. Can you give me a contact number?
M: I’m at work at the moment and the number here is 0714472239.
F: Right, we’ll ring you back this afternoon.
M: I’ll be in the office until 6.
F: Thank you very much.