(16)______ [br] (19)______ [originaltext]M: I’d like to order ten office chairs,

M: I’d like to order ten office chairs, please.
F: Certainly sir. Could you give me your name please?
M: Ken Saunders.
F: How do you spell Saunders, please?
M: S-A-U-N-D-E-R-S. Saunders.
F: And your company?
M: Great wall Shipping Company. 201 Hall Road, Hong Kong.
F: What was the road again?
M: Hall. H-A-L-L
F: And could I take a telephone and fax number?
M: Telephone number, 4313998, fax 4318006.
F: Thank you very much. The office chairs are $33 each, so that will be a total of $330 for ten, plus $20 transportation charges. That makes a total of $350.
M: But the advertisement says the unit price is just $27.
F: There has recently been an upgrade of it, which significantly chances its performance and durableness. Unfortunately, this upgraded product carries with it a price increase to $33 per item.
M: Then, can I have the original version?
F: Sorry, The original vision is no longer available. Prices of equipment and specifications are constantly changing and these are not always reflected in our ads. We consider the new product to be well worth the extra money.
M: Good, I’ll post it off to you today.