[originaltext]W: Hello! This is Johns Hopkins. Dr. Silver’s Office. Can I help

W: Hello! This is Johns Hopkins. Dr. Silver’s Office. Can I help you?
M: Hello! This is Conley. Oh, I thought you opened at 10:00 a.m., but my wife told me to try earlier. She was right! I was going to call you at lunch.
W: Yes, your wife is right. People are always surprised that we’re here so early. The reason is that our motto is "Always at patients’ service". From around the world, people come to Johns Hopkins trusting that they will receive the best, most comprehensive patient-focused care available anywhere. How can I help you, sir?
M: Well, I’d like to make an appointment to have a cheek-up, please.
W: Okay. I’d like to make sure what your name is, please.
M: Yes. My name is Ian Conley, I-A-N C-O-N-L -E-Y.
W: Thank you, Mr. Conley. Well, I’m sorry to tell you that I have a lot of appointments these two days. How about the day after tomorrow at 9:30?
M: Um...would you have anything in the afternoon? Well, I will have a meeting Thursday morning.
W: Okay. Hmm...we do have an opening that afternoon at 4:00. Would that be good for you?
M: Yes, that would be just tine. I will come at 4:00 o’clock Thursday afternoon.
W: Okay. Mr. Conley, while I have you on the line, could I just check a few things?
M: Sure.
W: Is your address still 2354 Lecklear Street, apartment 11?
M: Actually, ma’am, it’s number 17.
W: Okay, I’ll change that. And your phone number—is it 233-4027?
M: Yes, it is.
W: Thank you, Mr. Conley. Alright, I have you down for 4:00 on Thursday afternoon.
M: Thanks. See you then.
W: Bye.