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Having a larger assortment to choose from increases consumers’ expectations
Having a larger assortment to choose from increases consumers’ expectations
游客
2024-01-10
74
管理
问题
Having a larger assortment to choose from increases consumers’ expectations about matching their preferences. The heightened expectations seem logical, since assortments containing more or more varied items should increase the degree to which preferences can be matched. In practice, however, as assortment size increases, the degree to which consumers realize better preference matches often rises relatively little. Larger assortments may not actually offer more variety, the market may simply not supply an envisioned offering, or in the absence of sophisticated search tools, consumers may miss a better preference match even if it is available. Therefore, larger assortments can increase the likelihood that expectations will not be met,
leaving consumers less satisfied with options chosen from larger rather than smaller assortments.
[br] In the highlighted portion of the passage, the author assumes that
选项
A、consumers’ attitude toward the assortment of choices they are presented with depends almost exclusively on the size of the range
B、consumers who have clear preferences make their choices more quickly than those whose preferences are relatively vague
C、consumers’ anticipation of meeting specific expectations directly affects their satisfaction with a selected option
D、consumers presented with an assortment of choices often adjust the preferences they had beforehand
E、consumers presented with a larger assortment of choices often make their decisions too quickly
答案
C
解析
文章最后一句属于推理,因为消费者期待被满足的概率下降,所以不满的程度增加,因此这个推理所依赖的前提之一就应该是:消费者的期待是否被满足与其满意程度相关,因此选项C正确。
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