2. 职称英语
  3. [originaltext]W: Customer Service Center. What can I do for you? M: I’m callin

[originaltext]W: Customer Service Center. What can I do for you? M: I’m callin

游客2023-09-24  42
问题  
W: Customer Service Center. What can I do for you?
M: I’m calling to inquire about the delivery of the sports shoes we ordered.
W: May I know your order number?
M: It is 5116.
W: I’m very sorry. The delivery is delayed due to bad Weather.
M: That’s too bad. When can we receive the goods?
W: I’m afraid you may have to wait for a few more days.
M: You are telling me to wait? We are suffering a loss every day.
W: Don’t worry. We can offer you another five percent discount.
M: That sounds fine. Please arrange our order as soon as possible.
W: We will. Sorry again.
9. What has happened to the order of the sports shoes?
10. What suggestion does the woman make to solve the problem?
选项 A、Some shoes are missing.
B、Its delivery is delayed.
C、The order is cancelled.
D、Some packages are damaged.
答案 B
解析 事实细节题。对话中，男士表示打电话来查询一下他们订购的运动鞋的运送情况，女士表示抱歉，并说由于恶劣的天气运送被耽搁了。由此可见，运动鞋的订单被耽搁了。同时可以排除A)“一些鞋丢了”、C)“订单被取消了”和D)“一些包裹被损坏了”。
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