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[originaltext] (3)Fast food, as it turns out, isn’t quite as fast as it used
[originaltext] (3)Fast food, as it turns out, isn’t quite as fast as it used
游客
2023-06-22
19
管理
问题
(3)Fast food, as it turns out, isn’t quite as fast as it used to be. A new study finds that McDonald’s posted its slowest drive-through times since this survey was first conducted fifteen years ago. At McDonald’s, customers were spent on average three minutes and nine seconds from the time they placed their orders until they received their food. That’s about ten seconds more than the industry average and a lot slower than a decade ago, according to the study which was commissioned by QSR, an industry trade publication. And McDonald’s wasn’t alone in slowing down. Other chains also saw their drive-through performance slowing down. (4)Among the reasons for the slower service, today there are more choices on the menu, and the products themselves are more complex and take longer to prepare. Speed, of course, is essential to the drive-through experience, and drive-throughs are hugely important to chains such as McDonald’s, Burger King, and Taco Bell. Usually, the drive-through accounts for sixty to seventy percent of all business that goes through a fast food restaurant, notes Sam Ochers, editor of QSR. Of course, consumers also want their orders prepared correctly and on that score, Ochers says, accuracy is still really high.
Questions 3 and 4 are based on the news report you have just heard.
3. What is the news report mainly about?
4. What has slowed down McDonald’s drive-through service?
选项
A、A study of the fast-food service.
B、Fast food customer satisfaction.
C、McDonald’ s new business strategies.
D、Competition in the fast-food industry.
答案
A
解析
浏览四个选项,从选项中的fast-food service,customer satisfaction,McDonald’s,competition等词可推测,此题与快餐行业的发展现状有关,如顾客满意度、快餐业的竞争等。题干问的是新闻的主要内容是什么。新闻中提到,一项QSR的新调查发现,快餐的上餐速度并不像以前那么快了,并举出麦当劳等多家快餐巨头的例子来具体说明上餐速度变慢的原因。由此可知,新闻主要是关于快餐服务行业的一项调查,故答案为A。B项(快餐行业的顾客满意度)、c项(麦当劳的新商业策略)和D项(快餐行业的竞争)在新闻中均未提及,故排除。
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